- Travel Insurance
- Customer Service
- Work Surrounding Unoccupied Property Policy
- Pleasure Doing Business With You
- Ode to Sophie Long
- Very Efficient
- Insurance Policy Renewal
- Very Easy to Talk to
- Very Positive Feedback
- Recent Breakdown in France
- Nothing Short of Perfect!
- Impressed with Customer Service
- Certificate of Insurance
- Professional Job on Home Insurance
- Van Insurance helping hand
- Help in arranging Travel Insurance
- Gold Standard Care Home Insurance
- Praise for Professionalism
- Impounded Car Insurance
- Car Insurance… Nothing too much trouble
We recently had cause to make a claim when our car broke down in France on 30 August.
Your staff accepted the need for specialist Ford repairs & arranged transport to the nearest Ford dealership (Pacific Ford in Morlaix). The repair could not be completed until Thursday 1 Sept at the earliest. As there was difficulty finding a local car hire firm I suggested using the Pacific Ford hire facility. Within a few minutes your French speaking rep had sorted everything out and we were on our way to our holiday destination 75 miles away, returning to pick up our car a few days later.
Your staff were extremely helpful and totally unflappable – a wonderful quality in a crisis.
We were and remain extremely grateful for their prompt actions and I will have no hesitation in recommending your service to anyone travelling abroad.
Mr J Howard in Cardiff