Making a Claim on your Travel Policy
 

All claims on travel policies are dealt with by the individual insurer that you are insured with.


They have specialised staff that will be able to deal with your claim quickly and efficiently and offer you the best advice.

Acumus Travel

If calling from abroad:
+44 (0)208 763 3317

If calling within the UK:
0208 763 3317

To make a claim once returned to the UK:
0870 224 7682

Citybond Travel

If calling from abroad:
+44 (0)870 737 5811
OR + 44 (0)1444 442304

For SPAIN, CANARY ISLANDS or the BALEARIC ISLANDS, clients can call Medical Referral which gives access to a network of medical professionals:
+44 (0)870 737 5900

If calling within the UK or to make a claim once returned to the UK then call:
0870 737 5814

Fortis Travel

Telephone numbers (24 HOURS)
Medical Emergency:
+44 (0)23 8064 4633

If calling within the UK or to make a claim once returned to the UK then call:
0870 1 222 022