Claims

We understand how important it is when you need to make a claim, that is why all our claims are dealt with promptly and efficiently.

Please click on the link below which relates to your policy type and this will inform of the claim procedure for the particular class of business you hold;

Making A Motor Claim

Motor Claims & Legal Expenses In the event of an accident or claim telephone for advice on 0844 55 77 400 This additional cover is a vital part of your Motor Insurance protection. If an accident is not your fault there are many expenses that you are likely to incur as a result. We will recover these expenses at no cost to you. For recovery of :

• Policy Excess
• Personal Injury
• Loss of Wages
• Vehicle Recovery and Storage
• Damage to Personal Property
• Out of Pocket Expenses

Making a Household Claim

All household claims are reported direct to the particular insurer you are insured with.

Making a Claim on your Travel Policy

All claims on travel policies are dealt with by the individual insurer that you are insured with.

They have specialised staff that will be able to deal with your claim quickly and efficiently and offer you the best advice.

Please download the following document to view all the travel insurance companies and their respective contact details:

Travel Insurance Claims Contact Details

How to Make a Claim on your Caravan Policy

All caravan Claims are dealt with direct by the insurer Spectrum Leisure, to make a claim on your policy please contact them on the below number and a member of the caravan claims team will deal with your claim quickly and efficiently.

Spectrum Leisure Claims Line – 0845 330 3004 (office hours only)

How to Make a Claim on your Wedding Policy

All claims are handled direct by the insurer Entertainment & Leisure(E&L), to make a claim under your wedding policy contact them on the number below and the dedicated claims hander will deal with your claim.

Entertainment & Leisure 24 hour claims line – 08704 022 999

How to Make a Claim on your Pet or Horse Policy

All pet & horse claims are dealt with direct by the insurer Entertainment & Leisure(E&L) please contact them on the below number and a member of staff who specialises in claims will assist you further.

Entertainment & Leisure 24 hour claim line – 08704 022 999

How to Claim on your Family Legal Expenses Policy

Family Legal Expense Helpline & Claims on 02920 349 616 If you have purchased this additional cover as a vital part of your home insurance, you can telephone 02920 349 616 for legal advice in relation to your claim. For recovery of legal and professional fees up to £75,000 For legal proceedings in respect of :

• Personal Injury or Death
• Consumer Disputes
• Home Rights
• Taxation
• Employment
• Criminal Prosecution

How to Make a Claim on your Business Policy

All claims are reported direct to the insurer, please find all the numbers below. Shops and Offices

Liability

Property Owners

Commercial Combined

Contractors Combined

Hotels & B & B’s

Pubs & Restaurants

Motor Fleets

Goods in Transit

Professional Indemnity